Shipping

Shipping Expenses

We offer free domestic shipping on all orders over $150

Shipping costs will vary based on weight and shipping destination. All shipping costs are calculated during the checkout process.  

Shipping Process 
Orders are fulfilled Monday - Friday. Orders typically ship within 1-3 business days, but delays can happen during the a high-volume season. Shipping time is calculated from the time the order is shipped, not placed. If there is a hold up for any other reason, we will contact you via email and let you know. Please be sure to check your spam folder! ​​

Tracking
You will receive an email with tracking information once the package has been fulfilled. Once shipped, please allow at least 48 hours for tracking information to be updated.

Cancellations 
If you would like to cancel your order please email contact@artsbridgeamerica.com as soon as possible with your order number. Your order can only be cancelled if it has not been shipped. If you have any questions please contact contact@artsbridgeamerica.com. 

Payments
We currently accept most major credit cards, Paypal, Amazon Pay and ViaBill.

International Customs Fees
Certain countries charge customs fee depending on the worth of the goods in the package. Please note that we do not cover the customs fee. If you refuse to pay customs, we can only issue a refund for your order once USPS has returned the package back to us. Sometimes it takes 1-2 months to retrieve the package back from USPS. 

Missing Packages 
For international shipments, contact your local post office first and ask if they are holding the package for you due to customs.​ Otherwise, contact contact@artsbridgeamerica.com as soon as possible with your order number. Please note that we are not responsible for missing or stolen packages.